The only 3 metrics you need to measure to master the entire customer journey - Bjoern W. Schaefer | EP 03

Mastering the entire customer journey can become complicated
quite quickly. 
Especially, if you bare in mind that - most probably - we are
talking about different departments like:

Marketing
Sales
Customer Success
And Product


So, sooner than later mastering the entire customer journey will
become complicated. 
That’s for sure.


Even more important to add some simplicity to the equation.


In today’s episode we will have a thorough look into the
recurring revenue operating model - originally created by winning
by design but now a free open standard.  
You will learn that on a meta level you only need 3 metrics to
measure to achieve ground breaking results.



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