Personalizing the Dining Experience Through Music

When people go to a restaurant, personalizing the dining
experience is a critical factor in making an impact that keeps
customers returning. What better way to capitalize on that
experience than through music?


In recent years, the restaurant industry has seen a significant
shift towards personalizing the dining experience for guests. As
the industry transitioned through 2020 and welcomed guests back
into dining establishments, the emphasis on creating a unique and
memorable experience for each patron became paramount. A crucial
element in this transformation is music. According to the
Colorado Restaurant Association, 86% percent of people who
participated in a recent BMI study said music can enhance their
dining experience, making it an essential tool for restaurateurs.


So, how does music play a role in personalizing the dining
experience, and how can restaurant owners leverage it to create
ambiance for their patrons?


Welcome to The Main Course, hosted by Barbara Castiglia. In this
episode, Castiglia examines music and its impact on the dining
experience with guest Ross Honey, President and CEO at
TouchTunes.


Key Discussion Points:


• The evolution of the restaurant jukebox and its transition into
the digital age


• The significance of music in enhancing the ambiance of a
restaurant


• How TouchTunes is revolutionizing the music experience in
dining establishments


Ross Honey is the dynamic force behind TouchTunes, leading the
company as its President and CEO. With a rich background in
digital entertainment, Honey spent a decade at Microsoft,
primarily focusing on the Xbox business. His journey with
TouchTunes began seven and a half years ago. Under his
leadership, TouchTunes has expanded its reach to over 65,000
locations across North America and the UK, providing a
personalized music experience for patrons. Honey’s dedication to
enhancing the dining experience through music has made TouchTunes
a game-changer in the industry.