The Tools Restaurants Will Need to Reach Their 2022 Goals

Before technology entered the restaurant industry, commercial
businesses had to rely on cash registers. The first industry to
adopt a point of sale (POS) system were retail and grocery
stores, and restaurants didn’t integrate the technology until
about 30 years ago. President and Founder, Nadav Solomon, of
Tabit, a POS and tableside ordering system company, explained how
Tabit elevates human interaction through technology with 15
different products.


Solomon described their business model to Host Barbara Castiglia:
“We redesigned all the software, not as an afterthought, like
other POS companies… our solution actually provides great
benefits to different restaurant players.”


Castiglia commented on how today’s staff desires these types of
technologies, and the numbers reinforce why business owners
should, too:


Increases the average per person check by 15%


Reduces labor on the floor by 25%


Eliminates server mistakes by 80-90%


Lowers table turn time by 12-15 minutes


Solomon explained, “As long as you have demand, you can dine in
more people, each one of them are going to pay more and buy more
food from you.”


With Tabit, restaurants can eliminate manual labor and increase
mobility rate. For example, customers can more quickly split the
check and receive drinks quicker. Solomon also described how
servers can have educated and customized upsell conversations
based on their food orders through the technology.


Additionally, Tabit technology is easy to adapt to major events
like the pandemic. When restaurants closed, restaurants utilizing
Tabit were able to easily transition to online operations and
seamlessly turn servers into deliver drivers.


However, none of these benefits would be possible without access
to data. Solomon predicts that the industry will shift from
“collect and redeem” to “surprise and delight” loyalty programs —
because of data. Tabit can make this possible by partnering with
its customers to identify goals and ensure those are achieved
through regular consulting and mobile tool monitoring.


Ultimately, Tabit streamlines the restaurant industry’s pain
points, elevates the customer experience and aims to partner with
restaurants to grow their company.