Episode 83: Best Practices in Customer Success and Sales: with Jeff Heckler, Global Head of Customer Success, Pipedrive

Jeff Heckler, Global Head of Customer Success from
Pipedrive the first CRM platform developed from the
salesperson's point-of-view in this episode of the SalesStar
podcast to share a few thoughts on the changing trends impacting
customer facing teams in tech:


Key topics covered:


Best practices that drive customer success

Challenges facing customer success teams in tech today

The future of customer success in B2B