DC101 WordCast: User Experience 101

Dave Mitropoulos-Rundus returns for a wordcast episode on the
user experience profession that probes the origins of our field.
Where did it come from, and how did we come to have jobs in it?
And is "customer experience" a better phrase for what we
do?
For us, UX is about managing risk on projects by doing our trio
of research, design, and testing to ensure products and services
will meet business goals. And it's about taking pride in one's
craft.
Learn more about a foundational book on our user experience
research/design/testing careers, Set Phasers on Stun, at
http://www.aegeanpublishing.com/phaser1.html


You can learn about ISO standards for usabilty at the wonderful
Usability.Net:
http://www.usabilitynet.org/tools/r_international.htm