DC122 Critique: Garmin BaseCamp, Plus Email from Listener Costan

We return to the Garmin Nuvi 2598LMTH to try Garmin's companion
application for it, BaseCamp. Aravindh Baskaran is back to help
Tim Keirnan try to create a customized commute route in to the
office and upload the route to the GPS unit. This is a very
informal usability test and Tim wanted Aravindh around because
the first time Tim tried to do this, he was not successful.
Aravindh has used Base Camp to create car club routes on back
roads with the Windows version of BaseCamp, so he is acting as
informal usability test moderator.

The initial use usability problems Tim encountered were nothing
compared to the design failure he found transferring the route to
the Garmin GPS unit and using it. If you would like to follow
along, you can download a Windows or Macintosh version of
BaseCamp at Garmin's website:
www.garmin.com

Listener Costan Boiangiu's excellent email about the UX of GPS
devices kicks off this episode, and the informal usability test
critique of BaseCamp starts about 15 minutes in.