DC130 Interview: Giles Colborne, Author of Simple and Usable 2nd Edition

Author Giles Colborne returns to Design Critique to talk with Tim
Keirnan about the new second edition of Simple and Usable: Web,
Mobile, and Interaction Design.


Simple and Usable is one of the best books on UX we've owned in
our careers. The contents are simple and usable just as the title
promises, and this is one book that both practitioners and
stakeholders will benefit from reading.


Giles and Tim talk for 40 minutes about various topics including


Giles' career having progressed along with the UX profession
across the decades, moving from basic website design to service
design to organizational design.

The physical design of the book reflects the theme, and the
publisher did not stray from the successful book design of the
first edition.

How "get out of the office" is still of prime importance
today and the crucial importance of field research with our
users.

Types of users Giles has observed in his career: experts,
willing adopters, mainstreamers.

The seductive danger of relying on expert users in our
designs.

How Alan Cooper's method of Personas has been undermined by
some practitioners' use of person-less personas when they haven't
even talked with or observed actual users. How this risks the
integrity of the design profession as much as a user-less
usability test would.

Working with stakeholders on design projects. Being teacher
or facilitator as opposed to "persuader".

Don't rush into design. Understanding what's core takes time.



Simple and Usable can be found at its entry on publisher
Pearson/NewRiders site.