DC149 Critique: Garmin Dash Cameras

Eric Penn rejoins Tim Keirnan on the show for a critique of Garmin
dash cameras. And on this show you know we bought them with our own
money, no review units or other favors from the manufacturer. The
guys discuss the following models:
* nuviCam LMTHD that combines a GPS with a dash cam
* Garmin 35
* Garmin 46
* Garmin Mini

In both Eric's and Tim's critiques, Garmin customer support was a
big positive to the customer experience. The products were useful
and usable, without any outstanding problems.


When Tim's nuviCam broke after only two years, Garmin customer
support worked diligently to help him fix it. Even though it
could not be fixed, having a company sincerely try to help solve
a problem salvages a relationship and Tim would consider another
Garmin purchase because the customer service. Our previous
episode with customer service professional expert Charlotte
Purvis rings true here.

In Eric's case, his 35 broke under the warranty period and Garmin
quickly replaced it. No fuss, no muss. Eric discusses using the
Garmin 46 and Garmin Mini together to record both front and rear
views in his FiestaST.


Eric also talks about his use of Garmin products for cycling.