DC158 Critique: Electric Kettle UX

Tec-Ed CEO Stephanie Rosenbaum joins Tim Keirnan for a critique
of two different electric kettle designs that heat water quickly
and precisely: the KRUPS BW3140 Savoy and the Cuisinart CPK-17
PerfecTemp.
Both designs accomplish the goal but in very different ways. The
KRUPS kettle has its user interface in its base and excellent
balance in its carafe, while the Cuisinart has its user interface
in the handle of the carafe with better labeling, but worse
ergonomics for the carafe itself. We discuss the details
thoroughly, along with reflecting on how complex a user
population can be for even the most simple tasks like heating
water. Keep that user research going, whatever your product or
service...
Also, Stephanie received the UXPA's Lifetime Achievement Award
the day before recording this!


NOTE: Tim's memory was faulty about the cost of the kettles. They
were closer to $90US each.


You can find more details and photos for these products at the
KRUPS website and the Cuisinart website.