55- Utilize Comment Cards and Feedback to Ensure Great Restaurant Experience | with Will Wilson

Links and Resources: 



The Ultimate Restaurant Marketing Guide  and all
our FREE Resources at
https://www.makingdoughshow.com/resources







FREE Comment Card Template:
https://docs.google.com/document/d/11O8PksnndJlJUh8TyP697oiKrNhdz_ZAqihbn2da-yw/edit?usp=sharing



Click on the link below to learn more about Bloom
Intelligence:  
https://www.bloomintelligence.com/restaurant-marketing/restaurant-comment-cards/ 






What are the benefits of surveying customers immediately
after their visit?


A lot of times, as restaurant owners and managers, our main focus
is getting the food to the customers mouth as fast as we can with
the friendliest service.


It’s so hard to acquire a new customer. That’s where the majority
of our marketing dollars go. So, it would be wise to have a
strategy as to what happens after their visit. If they were
happy, great! Maybe we can prompt them to go to our review sites
and give us a 5 star review.


And if they were unsatisfied for whatever reason, we want to know
about it so we can make it right.


The truth is that typically most customers when they have a bad
experience, they just leave and never come back.


So you need to create tools to capture the customer's experience
right after they leave, and this is what WiFi Marketing is
essential for, its capability to survey customers just a few
minutes after they visit your restaurant.


Learn more about WiFi Marketing as a new restaurant trend in
conducting customer surveys and how it can help restaurant owners
become more profitable.





// WHO:  Matthew and Hengam Stanfield are the owners of two
restaurants in San Antonio. Their background is in engineering.
They tripled their restaurant sales in less than 5 years with 0
prior restaurant experience.  They are passionate about
helping you own and run a profitable restaurant that does not own
you! 





// Need help with your restaurants marketing strategy? Let’s
chat.


Email us at: MakingDoughShow@gmail.com





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#RestaurantMarketing