81 - When the cat is away, the mice will play | Restaurant Management tip

The Ultimate Restaurant Marketing Guide  and all our
FREE Resources at
https://www.makingdoughshow.com/resources





When the cat's away, the mice will play.


Sometimes, it happens when people will do as they please
in the absence of their supervisor or manager, especially in
neglecting or breaking the rules.


As a restaurant owner or manager, did this ever happen to
your operations?


Do you notice a shift in your operations or standards,
whether you are there or not there? How about the performance of
the team, does it change when your manager is present or
absent?


We recently went through this season in our restaurant
that whenever the manager is there, everything goes well and
fast. The staff is out, and things are spotlessly clean.


But the moment the manager steps out of the restaurant,
the team's standard suddenly goes down. It's as though people are
quite not on top of it without supervision.


And this is quite alarming.