95. Restaurant Owner tips to WIN during pandemic | Restaurant Owner Tips
9 Minuten
Podcast
Podcaster
Beschreibung
vor 5 Jahren
Restaurant Owners: Control the Controllable
Let's talk about what we CAN control today and this week in our
restaurants:
The EXPERIENCE
- We've got to remind our people to show GRATITUDE to our
customers more than ever.
- Communicating a more ACCURATE wait time!
Come up with better systems for this so the customer does not
have to wait for their food! This heavily affects the customers
experience. It matters to them, so it matters to us!
- Give COURTESY calls
When the customers food is ready for pick up, get your servers to
give customers a courtesy call. It'll show your team cares and
they are pros!
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Download our FREE
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VCB Board
Equip your managers with a system that makes it easy for them to
monitor and baby sit the Labor % like a new born baby! (see the
video for more details on this)
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2 Ways to REDUCE Food Cost:
Through reducing your menu offerings, and reducing Waste!
#NoWaste is our restaurants first core value actually!
Your team may need to be reminded that you cannot afford food
waste!
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