118. 5 Tips to REDUCE Guest Complaints in Your Restaurant | Customer Service Restaurant Tip

5 Common Restaurant Complaints | And How to Respond to
Guest Complaints
https://youtu.be/p_ROZqRSSCU


How to Handle Customer Complaints | The Right
Way https://youtu.be/6GsBfQ1R-Gc


Turn Complaining Customers Into Loyal Guests | Recover
From Complaints
https://youtu.be/9pZ_7I_BEEM





Welcome to another episode of Making Dough Show! For the
past few weeks, we've been dealing with how to handle complaints
as part of ensuring restaurant customer service.


Today, we're continuing with our series on how to deal
with complaints and customer service! Every restaurant server
must know what to do when a guest complains. It should be part of
their customer service training. So I'll be talking about five
ways on how to reduce guest complaints:
Apply the proper APPROACH
KNOW what matters to YOUR customers
Create SYSTEMS/ Quality Control/ Standards
LEARN from the mistakes!
Have a system in handling complaints: Using the 5 Why
method from Toyota!

Again, folks, I want to thank you for always tuning in!
Please keep watching and share this channel with your friends and
succeed in your restaurant business! Make us your weekly habit,
give us a like, comment, and subscribe! Let's make some
dough!


#restaurantcustomerservice #customercomplaints
#restaurantownertips #restaurantowner #restaurantindustry
#restaurantmanagement #restaurantmanager #restaurantbusiness
#makingdoughshow