174. How to deal with ANGRY and RUDE customers | Customer Service Training

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How to deal with angry and rude customers? One out of every few
hundred customers is not nice at times.


They can be rude for different causes. Some are reasonable, and
some are not. However, when our job is to deliver the utmost
customer service, we can't avoid dealing with angry or rude
individuals occasionally. How we respond can make a big
difference! Are we losing customers or still making them
satisfied? Watch this video and apply these customer service
training tips when dealing with difficult customers in your
restaurant or any business!





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