Ep. 11. How to be a successful UX writer at Netflix (and anywhere), with Ben Barone-Nugent

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Streaming media is the big war right now in tech. Apple wants a
piece, Amazon wants it, Disney is hitting out in a big way. But
Netflix was there first, and so I was fascinated to have this
conversation with Ben Barone-Nugent about the design challenges
there.

Specifically, the design challenges associated with words and
language.


Ben Barone-Nugent has been everywhere. Facebook, Whatsapp,
creative agencies like R/GA. He even hails from my own home town
of Melbourne, Australia. Instant bonding. Lovely.


In this conversation, we cover: what’s it like to work at
Netflix? How do you succeed as a UX writer there? What are the
specific design challenges you have when it comes to using words
in an app like Netflix? And what is A/B testing like there?


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