Connecting the internal and external product experience (Andrea Drugay)

Andrea Drugay has one of the most experienced resumes in the
content design industry. Now she works at Slack, one of the most
coveted roles in all of design.


In this episode, we talk about Andrea’s background, what makes
Slack’s copy so special - but most importantly, how to make sure
UX writers and content designers bridge the experience that’s
outside the product, and the experience inside the product as
well.


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