5 Simple Steps to Bringing Out the Best in Others: An Interview With Stacy Allegro
Can you imagine being fired for initiative? Better yet, can you
imagine firing an employee who consistently went above and beyond
to serve your customer and reach your team goals? Of course
not! Yet, this happens every day. And, it...
43 Minuten
Podcast
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vor 10 Jahren
Can you imagine being fired for initiative? Better yet, can you
imagine firing an employee who consistently went above and beyond
to serve your customer and reach your team goals?
Of course not!
Yet, this happens every day. And, it happened to Stacy. Not once,
but 16 times in one summer. Remarkably, she now serves as an
advisor to many of the very same companies who let her go in her
early 20’s.
Stacy Allegro is one of the most authentic people you’ll ever
meet. She is passionately dedicated to helping service-based
businesses dominate their market by helping teams create
extraordinary guest experiences, and connect on the deepest
possible level to achieve crazy customer loyalty.
Stacy is remarkable, and you will appreciate the stories she
shared throughout this interview. From being labeled ADD at age
four (back when ADD wasn’t discussed), to her experience in
residential drug rehab as a teenager, to—now— teaching companies
how to connect to the human spirit.
Throughout this interview, Stacy goes into great detail about
what it means to go Beyond and Beyond, both as a team and an
individual contributor.
Having experienced many leaders who failed to draw out talent,
Stacy offers 5 practical steps to nurture and provoke greatness
that are powerful and simple.
They are:
1. Get to know you team. Go beyond the
template interview questions and get to know what drives their
deepest desires and passions.
2. Evaluate their skillset. If they were
good enough to get through your door but not exactly a fit for
the position being offered, consider other positions that might
be a perfect fit. Never let talent walk out the door.
3. Assign mentors. For new hires, and
anyone stepping into a new position, consider providing a mentor
to help shorten the learning curve and to provide support.
4. Help them create a clear path for
success. Reaching new levels of success in one’s career is
inspiring and energizing. Make sure every member of your team
understands what success looks like.
5. Provide feedback early and often.
Don’t wait for the annual review—provide feedback on what’s going
well, and what needs improvement early and often.
Thank you, Stacy, for sharing your brilliance—and a bit of your
life story—with my community!
To get more ideas and strategies for achieving excellence in
customer service,click here, and sign up for Stacy’s newsletter
today!
Here’s To Your Greatness,
Misti Burmeister
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