EP 130: [Client Love] Building Trusting Relationships With Your Clients

Think back to the last client you truly loved working with. What
did you love about it?


For me, I love to work with clients who trust me implicitly. They
get a ton of value out of working with me. We vibe, we jive, and
we make something truly amazing together. They are the people
that I’m excited to get emails from, and who I enjoy
communicating with in our meetings or phone calls.


Imagine if you loved all of your clients like that. What would
that do for your business?


In honor of February, the month of love, I want to talk about
client love. Specifically, I want to talk about three different
aspects of a client relationship that can take us from a business
transaction to something truly magical, something that lights you
up, that energizes your clients, and results in much greater
outcomes for your delivery.


Today I want to talk about the first ingredient in an amazing
love affair with a client: trust.


Tune into this episode to hear:


How clear, consistent communication builds trust

How setting and meeting expectations for even
micro-interactions turns your word into truth

Why how you interpret deadlines and send deliverables matters
in building or breaking trust

How a client questioning or nagging you is a symptom of lack
of trust



Learn more about Pia: 


Learn more about No BS Agencies Mastery

No BS Launchpad

No BS Agency Owners Free Facebook Group

The Show Your Business Who's Boss Crash Course 

Start reading the first chapter of my book

Piasilva.com

The 50/25/25 Rule to Profit and Freedom Mini Course



Resources:


ERPR GROUP