Ep 147: The Service Provider Versus The Expert: What's The Diff?

Everybody wants to be seen as an expert. But that’s only going to
happen if you have expertise and you position yourself as an
expert.


Think about your worst client experience ever. We’ve all had
“nightmare” client scenarios. I’ve been in many of those
myself. 


But once I started showing up as an expert, things changed.


It turns out that I had something to do with those nightmare
client scenarios — despite my best efforts and intentions. I
wasn't managing expectations, and I wasn't managing the process
like the leader that every project needs to succeed.


I was acting like a service provider instead of acting like an
expert, and that was the reason that my clients were driving me
nuts.


What I learned later is that the transition to expert is the key
to eliminating the nightmare clients from your life forever.


Tune into this episode to hear:


Why being an expert means leading your clients, not taking
their directions

The key differences between service providers and experts,
from how they charge to how they manage projects

Why keeping your clients happy doesn’t always lead to the
best outcomes for the project

How to set yourself up to transition from service provider to
expert even if you’re just getting started



Resources:


No BS Agencies Mastery

The Price to Freedom Calculator

No BS Launchpad

No BS Agency Owners Free Facebook Group

Start reading the first chapter of my book

Piasilva.com