What’s Old Is New Again: Banking’s Balance of People and Technology

In this episode, Sean and Gina discuss some of the challenges
facing banking in our post-pandemic future. Most notably is
staffing as banks and credit unions meets consumer demand for
efficient transactions via updated digital options while still
having branches close by for those more complex and consultative
banking needs. Attracting higher-skilled bankers requires a real
investment for banks and a commitment to move beyond traditional
teller-based banking models. Banking’s growth mandate means banks
must balance ways to grow in new markets and be more efficient in
more legacy markets, providing a blend of tools and advice
consumers need to spend and save better.


This podcast is hosted by ZenCast.fm