Future-Proofing Financial Services

As industry conferences return live and in-person, we’re back on
the speaking circuit and learning anew what’s on the minds of
banking leaders. In this episode, Sean and Gina discuss themes
coming out of major banking conferences like Future Branches and
how the war for talent is presenting real challenges for banks
and credit unions in our new pandemic normal. They dig into
recent data on branches and find that the numbers of closures
don’t tell the full story of institutions rationalizing and
reinvesting in their overall network – where a decrease in
branches can actually create a net increase in experience. Armed
with real-world examples, they discuss innovative ways that
institutions are getting more efficient while upgrading the
service to their clients at the same time and discuss how banks
embrace innovations like digital solutions and ITMs to
future-proof their organizations.


This podcast is hosted by ZenCast.fm