Biggest Banking Trends of 2022

In this special episode, we look at some of this year’s biggest
banking trends. From meeting consumer’s unique needs to scaling
for strength, Sean and Gina discuss how banks are delivering in
our post-pandemic era. One important reality coming out of COVID
is how people of all generations are prioritizing financial
wellness, and banks, especially community financial institutions,
are in the perfect position to provide education and support.
Another major theme from 2022 is the idea of M&A leading to
serving more and serving better. That means banks are assessing
formats across their whole branch network. Whether kickstarted by
M&A or simply though organic expansion, banks are getting
more efficient through downsizing while looking like they’re
upsizing, especially when it comes to customer experience. A keen
eye on their brand is an important element of delivering that
ideal branch banking experience.


This podcast is hosted by ZenCast.fm