EP 43: Designing Acute Care | Monique Smith

Dr. Monique Smith is the Founding Executive Director of Health
DesignED: The Acute Care Design + Innovation Center at Emory
University, an emergency physician at Grady Memorial Hospital and a
thought leader on design thinking in healthcare. With expertise
nationally and across the globe in service design and systems
strengthening, Monique leverages design to reimagine the spectrum
of acute care within a large health system from the moment patients
experience symptoms to long after they walk out of the hospital’s
sliding glass doors. Dr. Smith has appeared in the New York Times
and CNN and currently serves as a health equity and COVID-19
advisor for Fortune 100 companies. Prior to joining Emory, she
advised early stage companies on tech-enabled care for seniors,
digital vaccines, and virtual care platforms. Globally, she has
worked across five continents to deploy data and technology in
expanding access to care, addressing supply chain challenges, and
systematically tackling health inequity. Monique is an innovation
leader passionate about cross market solutions that drive equitable
tech enabled care. Bon and Monique chat about the importance of
understanding people’s lived experiences, health equity, and
approaching problems in healthcare through a design lens.