EP 83: Designing a Healthy Work Culture | Nina Bianchi

How can we create a healthy work culture? What is equitable
listening? How does making space for learning benefit
organizations? Nina Bianchi is a Solutions Principal at Medallia
with the regulated industry practice (government, healthcare, and
life sciences). Prior to joining Medallia, she served as Chief of
People and Culture at the U. S. Food and Drug Administration in
partnership with the U. S. General Services Administration IT
Modernization Centers of Excellence. As a White House Presidential
Innovation Fellow with the Biden Cancer Moonshot 1.0 at the
National Cancer Institute, she coached diverse stakeholders in
leading culture transformation and designing healthier work
experiences to drive personalized patient experiences. Much of the
work of building positive employee experiences, frontlines to
C-suites, rests on creative leaders who reimagine how we measure
and improve experiences over time. Before joining the federal
government, Nina co-founded and ran a social innovation consulting
enterprise that fostered a vast portfolio of high-impact
public-private partnerships for over a decade. Her teams designed
experiential solutions for local, national, and international
clients including City governments across the globe, philanthropic
organizations, non-profits, Fortune 500, and leading institutions
like the Massachusetts Institute of Technology. Episode Mentions:
Amy Abernethy | FDA Healthcare Customer Experience | Medallia New
podcast: Solving For X - ATARC Article: The State of Employee &
Customer Experience in Government: Q&A with Nina Bianchi Follow
Nina: Twitter | LinkedIn Episode Website:
https://mailchi.mp/designlabpod/ninabianchi More episode sources
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