Loyalty Out Loud | Episode 5 | Emotional Loyalty: ELI & BLQ (Danny Socolof & Don Smith)

In our last episode, Joe chatted with Don Smith, Capillary’s
Global Consulting Officer (US/Europe) about the industry-leading
Brierley Loyalty Quotient (BLQ) and the importance of emotional
loyalty. This month, we are proud to announce that Capillary has
partnered with Yawye to leverage ELI, their Emotional Loyalty
Intelligence tool, to truly offer the end-to-end gamut of
emotional loyalty sentiment and measurement.

Listen in to meet Danny Socolof, the Co-Founder of ELI &
Yawye as he joins Joe & Don Smith to share his views on
emotional loyalty and how this partnership is a perfect fit for
Capillary.