Policy and the Culture Killer with Nick Sarillo

Almost everyone loves pizza. Almost no one loves policy, especially
employees. If you’re planning to grow a business, it pays to know
in advance how your policies will affect the way your employees
work for you, because that will affect your success. Better yet,
don’t bother with policies at all. But are you ready to put your
policy book in the company shredder? Today’s guest, Nick Sarillo,
is the founder and CEO of Nick’s Pizza and Pub, a restaurant that
boasts a turnover rate that is 125% lower than the industry
standard, and Nick credits his management style and lack of
restrictive policies for earning his employees’ overwhelming
support… PLUS: The amazing story of Nick’s big failure, and the
unexpected way he went against the ‘smart people in the room’ to
turn it around How policy keeps you from being an effective leader
Giving employees ultimate freedom while still making the right
choices The all-or-nothing test to make sure everyone is on board
with you This episode isn’t just for companies with large teams. If
you’re an entrepreneur looking to grow your business, you NEED to
implement Nick’s management style with your first employee – all
the way to your 50th. KEY POINTS: At 5:00 – Nick describes the
tearful moment he sent the email that would mark the end of his
restaurant empire, and the amazing response he got that saved it.
At 11:00 – Nick explains how it wasn’t pity that saved his
business; it was the company culture he had went to great pains to
design and implement, one FREE of policy. At 13:00 – Nick tosses
the policy book out the window and explains how to handle team
conflicts without becoming the company police. At 17:00 – Danny and
Nick discuss how existing companies can use his system to
transition existing policy-centric cultures to those that offer
employees more freedom to make good decisions. At 22:00 – Nick
discusses ‘culture,’ and how the loudest voice in the room usually
defines it. He also explains how to shift it away from negativity.