Episode 004 - Boosting operational efficiency

Airport operations came to a standstill so that the impact
of Covid-19 could not only be felt, but also seen. Nevertheless,
a standstill creates an opportunity to re-evaluate processes in
order to re-start in an efficient and lean way while not
“over-reacting” and not making processes redundant.


In this podcast, Elena Plaumann and Dennis Uderhardt give
us an insight about what “over-reacting” could mean, how
efficient processes pave the way for new revenue resources and
why resource management plays an incremental role for the
upcoming airport operations.


Host: Florian Schwendner, Senior Consultant


Experts: Elena Plaumann, Consultant and Dennis Uderhardt,
Associate Consultant