Purposeful Empathy with Anita Nowak

Watch this episode to learn why Canada’s former Governor General believes that empathy combined with trust and action can transform society. The Right Honourable David Johnston is the author of Empathy: Turning Compassion into Action. In this episode, David shares personal anecdotes and insights from his life and leadership journey and explains how small acts of kindness and trust can transform workplaces, relationships and society at large. 00:00 Preview 00:29 Introduction  00:48 About Mr. David Johnston 04:27 Why does David hold empathy as a value? 08:08 How could we turn the compassion we feel for others into legitimate action? 09:43 The historical context of sustainable development in Canada 13:25 David's childhood experiences of self-reliance and learning empathy 16:30 How to flex empathy muscles? 19:41 How David navigated complex situations with compassion during his tenure as Governor General? 23:23 Mr. David Johnston’s Purposeful Empathy story CONNECT WITH ANITA Email purposefulempathy@gmail.com  Website https://www.anitanowak.com Buy a copy of Purposeful Empathy http://tiny.cc/PurposefulEmpathyCA LinkedIn https://www.linkedin.com/in/anitanowak/ Instagram https://tinyurl.com/anitanowakinstagram Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast CONNECT WITH DAVID Website https://righthonourabledavidjohnston.ca/ SHOW NOTES Empathy: Compassion into Action Trust: Twenty Ways to Build a Better Country Video edited by David Tsvariani

Watch this episode to learn how a rocket scientist-turned-business consultant transforms workplaces through the power of empathy. Dr. Natalie Petouhoff is the author of Empathy in Action. In this episode, Natalie discusses her success working with companies like DoorDash to improve their customer service. She also describes her “House on Fire” approach which is used to steer call agents away from scripts and towards genuine empathy with customers. She also describes a film project that celebrates how the Tibetan community living in exile in India teach compassion and empathy - much like we teach math and science in the West. 00:00 Preview 00:38 Introduction  00:57 About Dr. Natalie Petouhoff 03:24 Natalie’s backstory 05:37 Steps to become more empathic 08:26 What challenges leaders face in practicing empathy? 10:57 How empathy alchemizes disconnection and optimizes human potential? 16:02 Balancing empathy and high performance culture 19:54 Empathy in customer service 22:17 What is Natalie’s ‘House on Fire’ approach? 26:38 Empathy as a strategic asset 30:20 What would happen if we become more empathic? 35:58 Impact of social media polarization on connection and perspective-taking 36:43 Backstory of Natalie’s film and her experience with the Dalai Lama’s teachings 40:45 Curriculum on how to become a good human 46:22 The Inner Development Goals 48:33 What lessons did Natalie learn from being part of the film project? 54:40 Dr. Natalie Petouhoff’s Purposeful Empathy Story CONNECT WITH ANITA Email purposefulempathy@gmail.com  Website https://www.anitanowak.com Buy a copy of Purposeful Empathy http://tiny.cc/PurposefulEmpathyCA LinkedIn https://www.linkedin.com/in/anitanowak/ Instagram https://tinyurl.com/anitanowakinstagram Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast CONNECT WITH NATALIE Website https://www.drnatalienews.com/ LinkedIn https://www.linkedin.com/in/drnataliepetouhoff/ SHOW NOTES IDGs Empathy in Action Video edited by David Tsvariani

Watch this episode to hear how a Bolivian-born Pilates instructor overcame a crippling mental health crisis at the age of 47 thanks to the power of empathy and self-empathy. Alejandra Guevara is the author of The Little Book of Empathy. In this episode, she shares her personal story of recovery. She also argues that empathy is a superpower because it has the capacity to heal, and fosters resilience, growth, and deeper connections. 00:00 Preview 00:36 Introduction  00:55 About Alejandra Guevara Peres 02:11 Alejandra’s backstory 06:06 What was Alejandra’s path to healing and empathy 08:16 Why empathy is our superpower 13:20 Lessons from Alejandra’s healing journey 16:58 What is the importance of self-empathy? 20:12 What is the true meaning of empathy? 23:54 You're not alone - Alejandra's message of hope 27:35 What inspired Alejandra to become a pilates instructor and write a book? 30:32 Importance of setting boundaries - especially for Latin American Women 34:27 Alejandra’s Message in Spanish to Latin American Women 38:42 Alejandra Guevara’s Purposeful Empathy story CONNECT WITH ANITA Email purposefulempathy@gmail.com  Website https://www.anitanowak.com Buy a copy of Purposeful Empathy http://tiny.cc/PurposefulEmpathyCA LinkedIn https://www.linkedin.com/in/anitanowak/ Instagram https://tinyurl.com/anitanowakinstagram Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast CONNECT WITH ALEJANDRA Website www.littlebooksof.com Instagram https://www.instagram.com/ten_empatia  LinkedIn www.linkedin.com/in/alejandra-g1973 Video edited by David Tsvariani

Watch this episode to learn why a sustainability researcher believes sensitivity is a superpower for the future. Elena Amber is a doctoral researcher and the author of The Gift of Sensitivity. Her work is at the nexus of leadership, psychology, and neuroscience to promote sustainable consumption and business practices.  In this episode, Elena explores the role of emotions in decision-making and highlights the importance of sensitivity within leadership. 00:00 Preview 00:31 Introduction  00:50 About Elena Amber 01:59 Elena’s backstory 06:48 What is "Inner development for outer impact"? 11:25 The rise of evolutionary movements 12:48 Impact of sustainable consumption on well-being 16:28 The link between emotional connection and loneliness 20:04 Why is vulnerability not a weakness 23:16 What is the connection between sensitivity and empathy? 24:48 Can we learn to be more sensitive? 26:44 Programming AI to be empathic 33:56 Elena’s next book, Emotional Capital for the Triple Win 36:15 Why sensitivity is crucial in the modern world 38:12 Elena Amber's Purposeful Empathy story CONNECT WITH ANITA Email purposefulempathy@gmail.com  Website https://www.anitanowak.com Buy a copy of Purposeful Empathy http://tiny.cc/PurposefulEmpathyCA LinkedIn https://www.linkedin.com/in/anitanowak/ Instagram https://tinyurl.com/anitanowakinstagram Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast CONNECT WITH ELENA Website www.elenavamber.com LinkedIn https://www.linkedin.com/in/elena-v-amber-author/ SHOW NOTES Quantum Empathy by Catherine Pavlovich The Gift of Sensitivity Video edited by David Tsvariani