The mid-market’s AI agent advantage with Braden Ream, Voiceflow

What if the most exciting AI agent innovation isn’t happening in
the enterprise, but in the mid-market?


In this episode, we unpack Voiceflow’s explosive growth, the
shift from flowcharts to frameworks, and why success today isn’t
about having the smartest model, but about how you deploy it.


We explore how to build reliable, production-grade agents, the
rise of self-improving systems, and the emergence of
agent-to-agent orchestration.


And while mid-market companies are moving fast, Braden explains
why enterprise adoption is inevitable, and what it’ll take to
reach that tipping point.


Congratulations to Braden on making his fourth appearance on the
VUX World podcast!





This episode is brought to you by NLX.


NLX is a conversational AI platform enabling brands to build
and manage chat, voice and multimodal applications. NLX’s
patented Voice+ technology synchronizes voice with digital
channels, making it possible to automate complex use cases
typically handled by a human agent. When a customer calls, the
voice AI guides them to resolve their inquiry through
self-service using the brand’s digital asset, resulting in
automation and CSAT scores well above industry average. Just
ask United Airlines.





Shownotes:


Discover Voiceflow: https://www.voiceflow.com/


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https://www.linkedin.com/in/kanesimms/


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