EP 28 - John Malott - Intentional Gratitude

SHOW NOTES
Join John Malott as he talks about navigating outside of societal
norms and expectations by capitalizing on lessons learned from
past experiences. John also talks about the foundational
principle of mentorship, which is reciprocity, or teamwork. He
goes into how mentorship isn’t give-and-take, but a mutually
beneficial partnership. John also talks about intentional
gratitude and its importance in his marriage. John delves into
using the past as a motivator, moving forward instead of
backward, and having mentors who told him the truth instead of
what he wanted to hear. He gives insight into new endeavors as an
entrepreneur, such as DNA based custom nutrition supplements and
more.

QUOTES
• “Everything rises and falls on leadership.” – John Malott
• “Great Leaders are culture builders.” – John Malott
• “The truth is going to set you free, but it’s going to piss you
off first.” – John Malott
• “Gratitude is a seed for more.” – Jake Lynn

KEY POINTS• Social norms
• Mentorship
• Overcoming the “Loser” mindset
• The hardships of entrepreneurship
• Intentional gratitude
• DNA Based Custom Nutrition
• Prioritizing time
• Legacy

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ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of
the Top 50 Podcast, “All Things Telesales."

His thought leadership has been instrumental in helping guide
some of today’s most elite insurance call centers. Funny and
dynamic, Jake is passionate about helping phone-based sales
professionals truly smile and dial.

Setting the standard for teletraining for the insurance industry,
Jake teaches agents to serve not sell with PEG (Praise, Empathy,
& Gratitude) and to always put Compassion Before
Commission. 



Follow John Malott• Instagram: @johnmalott
https://www.instagram.com/john.malott/?hl=en
• Build Your Empire Instagram: @buildyourempire
https://www.instagram.com/buildyourempire/?hl=en


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