Worst day ever

Worst day ever

What happens when your app breaks on a Sunday
51 Minuten
Podcast
Podcaster
Interested in building your own SaaS company.

Beschreibung

vor 6 Jahren

On Sunday, we had a service outage. Jon and Justin talk about
what happened:


TLS / SSL day of horror

Sunday morning Justin started getting messages from a few
Android users that they couldn’t download episodes.

Then, the afternoon hits, and we started getting a flood of
tweets, DMs, text messages, and support requests.

We talk about how we fixed it, and what we'd like to change
for next time.


Also: how we're earning 29% of our SaaS
revenue. (A channel we didn't expect)



Thanks to our sponsors:



Clubhouse.io: Clubhouse is the first project
management platform for software development that brings
everyone together. It's designed for developers, but product
folks, marketing, support folks love using it. Get two months
free: clubhouse.io/build.


Balsamiq.cloud: They make a low-fidelity
wireframing tool, specifically geared for non-designers. Get in
the zone, and I feel creative right away. Try out their free
trial: balsamiq.cloud.



Show notes:


Our status site: status.transistor.fm

DHH on service outages

DHH's postmortem on Basecamp's outage

The affiliate program we use is Rewardful.


Create your own podcast at transistor.fm



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Thanks to our monthly supporters:


Michael Sitver

Paul Jarvis and Jack Ellis, Fathom Analytics

Dan Buda, danbuda.com

Darby Frey

Samori Augusto

Dave Young

Brad from Canada

Kevin Markham

Sammy Schuckert

Dan Ericson

Mike Walker

Adam DuVander

Dave Giunta (JOOnta)


Balsamiq.cloud


Clubhouse.io


GetRewardful.com

Thanks to our monthly supporters

Pascal from sharpen.page

Rewardful.com

Greg Park

Mitchell Davis from RecruitKit.com.au

Marcel Fahle, wearebold.af

Bill Condo (@mavrck)

Ward from MemberSpace.com

Evandro Sasse

Austin Loveless

Michael Sitver

Colin Gray

Dave Giunta



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