Bootstrapping in France (Baptiste Jamin from Crisp)

Baptiste Jamin co-founded Crisp with a friend he met in high
school.


Highlights (go straight to for the best stuff):


1:42 – Crisp competes with massive companies: Zendesk,
HelpScout, Intercom

2:52 – How did Crisp get started? (they started young!)

4:40 – The key insight that lead them to start Crisp

7:03 – "Being young and in France, how much did you know
about the startup ecosystem?"

9:39 – How they bootstrapped Crisp in their twenties

12:52 – Market insights and how they found their first
customers

16:02 – How they got a surge of new customers

22:39 – Why Crisp charges LESS than their competitors

30:14 – What it's like to have a customer base that is
comprised of many niches

32:30 – How does a small team ship such high-quality
software?

35:06 – Marketing strategy and tactics for small SaaS
companies

40:36 – Key insight on Crisp's "job to be done."

45:52 – Crisp's simple sales trick for closing more deals

50:58 – Why some EU countries have an advantage in product
differentiation

1:01:54 – Emerging global SaaS markets you might not have
heard about



What should we talk about next?


Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and
@helenryles

Leave a review/comment on Podchaser; it's like Reddit, but
for podcasts.

Email us: support@transistor.fm



Thanks to our monthly supporters:
Jason CharnesMitchell Davis from RecruitKit.com.auMarcel Fahle,
​​wearebold.afAlex PayneBill CondoAnton Zorin from
ProdCamp.comHarris Kenny, Intro CRM podcastOleg KulykEthan
GundersonWard Sandler, MemberspaceRussell Brown, Photivo.comNoah
PrailColin GrayAustin LovelessMichael SitverPaul Jarvis and Jack
Ellis, FathomDan BudaDarby FreyAdam DuVanderDave Giunta
(JOOnta)Kyle Fox GetRewardful.com Thanks to our monthly
supporters

Pascal from sharpen.page

Rewardful.com

Greg Park

Mitchell Davis from RecruitKit.com.au

Marcel Fahle, wearebold.af

Bill Condo (@mavrck)

Ward from MemberSpace.com

Evandro Sasse

Austin Loveless

Michael Sitver

Colin Gray

Dave Giunta



️ Podcast hosting is provided by Transistor.fm.
Learn how to start your own podcast!
Support this podcast on Patreon