Michael Relich, Co-CEO, Pacsun and Matthew Merrilees: CEO, North America, Global-e, Live from GELF 2023 in LA

Greetings and welcome to a special episode recorded live in the
on-site Stream Commerce podcasting studio at the Los Angeles
Global eCommerce Leaders Forum in early 2023. These episodes are
presented by Stream Commerce, a full-service Shopify Plus
eCommerce agency delivering world-class Shopify Plus digital
storefronts & growth marketing solutions. Stream Commerce can
help you navigate the new Markets, Markets Pro and Global-e
international capabilities native to Shopify and work
hand-in-hand to help you drive profitable global sales.


And if you have questions about whether or not your international
Klaviyo email marketing and paid performance marketing with Meta
and Google is working as hard as you are, call the experts at
Stream Commerce; they can help you maximize your return.


The Global eCommerce Leaders Forum LA 2023 offered retail
professionals strategic insights and actionable takeaways about
how industry leaders are tackling their top Global DTC and
cross-border eCommerce challenges – and how they are successfully
making a case for investing in global retail growth. 


In this episode, we meet Michael Relich, Co-CEO, Pacsun
and Matthew Merrilees: CEO, North
America, Global-e. 


If you liked this podcast, you can follow it on Apple iTunes,
Spotify, Google, the Amazon Music podcast channel or your
favourite podcast platform. Please rate and review with a
five-star rating and be sure and recommend us to a friend or
colleague in the retail and cross-border commerce industry.


You can learn more about the Global E-Commerce Leaders Forum and
continue to keep up with the latest on cross-border commerce
online at https://www.globalecommerceleadersforum.com.   Be
sure and block off your calendar for the next GELF event in New
York City on October 12, 2023!   I'm your host Michael
LeBlanc, strategic retail advisor, keynote speaker and podcaster,
and you can learn more about me on LinkedIn. 


About Michael


Business Leadership Experience in Highly Complex Global
Environments (Retail, Wholesale & Licensing), Strong
Technical and Digital Skills 

20-year executive career developing high-performing
organizations, building infrastructures, strengthening operations
and leveraging cutting-edge technologies to drive business
transformation and position companies for scalable and profitable
growth in both domestic and international markets. 

Known for approachable leadership style and ability to create and
sell a compelling vision, engage individuals at all levels and
foster a culture rooted in collaboration, operational excellence
and data-driven decision making. 

Cross-functional executive experience with a leadership
background and deep expertise in: 
Strategic Planning / Omnichannel Retailing / E-Commerce / Retail
& Supply Chain Operations / Sales & Marketing / Business
Process, Information Technology & Data / Organizational
Design & Development / Change Management Board, Investor
& Cross-Cultural Business Relations (w/ conversational
Mandarin proficiency)


About Matthew


Global-e is the leading provider of comprehensive cross-border
solutions and we continue to make significant investments into
the North America market! 

Led by a team of experienced executives with broad and diverse
expertise, we provide a unique technology-based, end-to-end
solution for online merchants to handle all their cross-border
needs.

As Chief Executive Officer, I am responsible for all aspects of
the country’s International e-commerce business. I travel often
to meet and learn from team members and employees around the
country, giving my time and attention to ensure everyone
understands the critical role they play and value they bring to
delivering best-in-class service to our customers – locally and
internationally. My focus is to ensure we are investing in our
people and putting a hyper focus on our conversion to ensure the
continued growth and quality for our customers.

Through a simple single integration we remove all friction points
to sell globally. Coupled with our strong analytics and
international market insights, we deliver huge sales uplift to
our clients, increase customer satisfaction and most importantly
boost conversion.

Simply “Go Global. Be Local.”


About Michael


Michael LeBlanc  is the Founder &
President of M.E. LeBlanc & Company Inc and a Senior Advisor
to Retail Council of Canada as part of his advisory and
consulting practice.   He brings 25+ years of
brand/retail/marketing & eCommerce leadership experience, and
has been on the front lines of retail industry change for his
entire career.  Michael is the producer and host of a
network of leading podcasts including Canada’s top retail
industry podcast,       The
Voice of Retail, plus  Global eCommerce Leaders
podcast, and The Food Professor  with Dr. Sylvain
Charlebois.    You can learn more about
Michael   here  or on    
LinkedIn. 


Be sure and check out Michael's latest venture for fun and
influencer riches - Last Request Barbecue,  his YouTube BBQ
cooking channel!


 


 


 


 


 


 


 


 


 


Presented by StreamCommerce, a full-service consultancy that
ideates, strategizes, and executes growth marketing solutions for
their clients. They partner with people and brands they believe
in, to create websites that are deeply committed to the user
experience and that drive omnichannel digital transformation.
StreamCommerce increases your bottom line sustainably by
delivering a customer experience that's true to your brand.
 Their team of industry experts allows them to make informed
and strategic decisions quickly. As the world changes, we listen,
and they deliver world-class e-commerce websites on Shopify
Plus.