BSP 007: The Discomfort Zone by Marcia Reynolds

Best-selling author Marcia Reynolds talks about her book, The
Discomfort Zone: How Leaders Turn Difficult Conversations Into
Breakthroughs. In it, she discusses how leaders can create moments
through conversations that encourage others to be open to learning,
rather than become defensive and closed down. These ‘discomfort
zone’ conversations encourage others to think through problems,
approach opportunities more strategically, and grow both
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