Value of Fanatical Support w/ Rob LaGesse of Rackspace

Value of Fanatical Support w/ Rob LaGesse of Rackspace

Robert D. La Gesse, Chief Disruption Officer, Rackspace Discusses The Crucial Necessity Of Knowing Your Customer And Understanding How To Address Everything Fro
46 Minuten
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Global Product Management Talk about people, knowledge, process and tools that forward Product Excellence By Design, including innovation, startups, SMBs, enter

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vor 13 Jahren
Robert D. La Gesse, Chief Disruption Officer, Rackspace Discusses
The Crucial Necessity Of Knowing Your Customer And Understanding
How To Address Everything From A Crisis To The Everyday Question
Quickly And Effectively Rob says, Robert says, "I love Social Media
and how I connect to customers there - but I call my team Social
Support, because that is more accurate. We support customers using
Social Media - we don't pitch. Glad to address the Global Product
Management Talk, a great application of social tools in support of
the professional product management community!" Co-host: Tim C
Johson @JohnsonTC previous speaker & author It's about Value
blog:   Today's Resources: http://bit.ly/LgC2Gx

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