TEI 006: Studies In Organizational and Open Innovation – with Karla Phlypo, PhD

Global Product Management Talk is pleased to bring you another
episode of The Everyday Innovator. The podcast is all about helping
people involved in developing and managing products become more
successful, grow their careers, and STANDOUT from their peers. Our
Guest:  Karla Phlypo is an avid dreamer, builder, artist, and
scholar. She holds a Ph.D. combining research in social innovation,
knowledge management, and decision science. Her background is in
automotive product engineering. Although she has many interests,
the common thread is contributing to a culture of sharing and
innovation through collaboration. Highlights from the discussion
include: Karla studied how people participate in innovation
environments (open, crowdsourcing, and collaborative
communities)Key contributors needed in innovation environments are
solution providers that tend to be quiet (may not offer ideas until
asked to do so), non-political, and boundary-less with a systems
viewOrganizational innovation is improved by knowledge managers who
aid the flow of knowledge in an organization and identification of
best practices“Hardy perennials” are not flowers, but problems that
keep showing up in product efforts that need to be prunedIdea
management systems that collect suggestions for employees can
destroy trust when they don’t understand how their ideas are used –
they can be counter-productive when not managed properly