TEI 036: Product Development Lessons for Software Product Managers

Global Product Management Talk is pleased to bring you episode
036 of... The Everyday Innovator with host Chad
McAllister, PhD. The podcast is all about helping people involved
in innovation and managing products become more successful, grow
their careers, and STANDOUT from their peers. Our
Guest: Jeremy Dillingham has a long list of skills and
experiences as a seasoned product manager, including leading teams,
roadmap planning, portfolio management, Lean Startup, Customer
Discovery, Agile Development, and SaaS architectures. He is a
mentor at Techstars, an accelerator for technology startups. He
currently serves as a Senior VP at Return Path, a company that
helps organizations promote and protect their brands. Some favorite
product management tools: Discovery – the process of talking
with customers and validating what you are learning about the
problems and needs. This involves writing a script of
interview questions, prioritizing the questions, talking with
customers to gain responses, and analyzing the data. Discovery
sessions with customers should be done by two interviewers so one
can focus on asking questions and the other can focus on taking
notes.Experiment – one pass through the build-measure-learn
loop (per Lean).Metrics – dashboards, KPIs, another important
indicators.Lean Canvas – see TEI 010 episode with
the creator of the Lean Canvas.