TEI 086: Manufacturing serendipity, open innovation, and product management

Global Product Management Talk is pleased to bring you episode
086 of... The Everyday Innovator with host Chad McAllister,
PhD. The podcast is all about helping people involved in innovation
and managing products become more successful, grow their careers,
and STANDOUT from their peers. About the Episode: You’ve
likely heard of the curse of knowledge or sometimes it is called
the curse of the expert. It occurs when our knowledge leads us down
predictable paths, likely not considering other possible solutions
to problems but only those that are familiar to us. This is
cognitive bias and is the topic I asked my guest about, which lead
to discussing open innovation and how to manufacture
serendipity. His name is Kevin Stark and he is the VP of Technology
Solutions at NineSigma, a global innovation firm. They have helped
Kraft, NFL, NASA, L’Oréal, Unilever, PepsiCo, Pfizer and other
companies create an open innovation workplace, leading to
breakthrough products. As you will hear towards the end of the
interview, many of these companies share their stories using open
innovation on the NineSights website – a great resource for
learning what they did. The link is below. In this discussion,
product managers can learn: how to identify and avoid cognitive
bias,how to create an open innovation workplace,problems to
anticipate and avoid.