384: Why listening is the next product management superpower

Global Product Management Talk is pleased to bring you the next
episode of... Product Mastery Now with host Chad McAllister, PhD.
The podcast is all about helping people involved in innovation and
managing products become more successful, grow their careers, and
STANDOUT from their peers. About the Episode:  Today we are
talking about listening. How would you rate yourself as a listener?
I consider it a superpower for product managers and innovators,
because proper listening is a key way to learn what customers need.
It is also a behavior of those gaining influence in their
organizations. To help all of us better develop this superpower,
Christine Miles joins us. She is the author of What Is It
Costing You Not to Listen: The Power of Understanding to Connect,
Influence, Solve & Sell. For three decades, Christine has been
helping organizations improve by applying human skills to drive
results and build cultures of empathy. Teaching people to listen
differently has been a big part her work.