86: Your Guide to Customer Care w/ Ali Cudby, Alignmint Growth Strategies

Ali Cudby is the author of the best-selling book, Keep Your
Customers: How to Stop Customer Turnover, Improve Retention, and
Get Lucrative, Long-Term Loyalty. We talk about pay equity in
non-sales roles and what type of a career can someone grow into
in Customer Care. There is a lot of growth and potential in this
niche within B2B sales.