131: Managing Difficult Conversations, Roberta Matuson, Author

Our guest today wrote a fantastic book that will help you to
build more empowered conversations as you rise through the sales
organization or the company in general. Roberta Matuson is the
author of "Can We Talk: Seven Principles for Managing Difficult
Conversations at Work" Roberta and I had a rousing conversation
and you'll find some gems to take away if you want to be a
better, more effective communicator.