Crazy Sh*t In Real Estate with Leigh Brown - Episode #37 with Melissa Kennedy

Melissa Kennedy did her due diligence and advised her client to
evaluate over and over again, her decision to buy a trainwreck of
a house. Did the client comply? Of course not! Otherwise, we
wouldn’t have this story. In this episode, Leigh interviews
Melissa Kennedy from Pittsburgh. Tune is as Melissa shares just
how stubborn a client can be and the repercussions Melissa
endured just for doing her
job.                                                               


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Time Stamped Show Notes:

00:20 – Introduction to today’s episode

00:44 – Today, Leigh welcomes Melissa Kennedy!

00:53 – Melissa has been selling in the suburbs of
Pittsburgh for 6 years

01:01 – Melissa made $9M last year, by herself



01:16 – Leigh explains the current trend in real estate where
agents are turning into teams

02:31 – The $9M equates to about 50 properties that were sold
by Melissa

03:18 – Melissa is finally sharing her real-estate story!

03:25 – Melissa turned down a listing for the first time

03:32 – A past client called Melissa and wanted to make
an offer on a house

04:07 – Melissa went to the property and took a ton of
pictures. She was on the phone with the client describing the
place and telling the client how it was worse off than other
properties

04:26 – The client was really determined to buy

04:33 – Melissa advised the client to have a home
inspection with a structural engineer

04:44 – The house was 100+ years old

05:10 – The client decided NOT to see the house or have
an inspection



06:06 – One hour before closing:

06:13 – Melissa suggested to have a final walkthrough

06:24 – They met at the house and the client was blown
away by the condition and felt it was worse off than she saw
in the photos

06:37 – Melissa advised her client to walk away if it was
too much for her to handle, but the client wanted to follow
through on the sale

07:00 – The client was really upset during the closing

07:19 – After closing, the client started screaming at
Melissa

07:30 – The client wanted an idea of what the house could
sell for once it was finished and Melissa felt she couldn’t
offer her a number because it wasn’t a finished product

08:05 – 2 hours after closing and throughout the weekend,
the client was bombarding her with texts and calls, sending
pictures and her complaints about the house

08:45 – The client was unhappy and wanted to get out of
it, somehow

09:20 – Melissa told her that she can’t “un-sign” the
papers

10:00 – Melissa decided that she could no longer work
with the client

10:29 – The client flipped out and wrote Melissa a bad
review in Zillow

11:09 – The client’s new agent was Melissa’s ex-boyfriend

11:33 – The property was listed, then withdrawn, then
listed again with a different agent



12:22 – Leigh’s takeaways from Melissa’s story

13:35 – “The market is so fluid”



14:23 – Contact Melissa Kennedy through email at
MelissaKennedy@Northwood.com or at 412-527 -4393

3 Key Points Having a great track record with previous clients
does NOT guarantee a great experience with your next client. Do NOT
blame the agent for your carelessness and please don’t harass them;
they have lives, too. The real estate market is never steady—you
cannot price, today, a product that isn’t finished. Credits

Audio Production by Chris Mottram

Show Notes provided by Mallard Creatives

Cover Design by Two Minds Design

Original Music by Rimsky Music