Crazy Sh*t In Real Estate with Leigh Brown - Episode #65 with Alyssa Hellman

Alyssa did not think that leaving her keys behind would result in
her breaking and entering in on her client’s condo unit..let
alone that this would happen on her first showing ever. Bad luck?
Perhaps. Either way, it was a lesson learned. Leigh welcomes
Alyssa Hellman who has been in real estate since 2010. She is the
head coach of Bamboo Realty, in North Carolina.


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Time Stamped Show Notes: 

00:21 – Introduction for today’s episode

00:40 – Leigh introduces Alyssa

01:26 – Alyssa is the head coach at Bamboo Realty

01:31 – Alyssa is not currently active in selling homes,
but she has a team of agents

01:54 – Alyssa started as an assistant in 2010, and grew
her career from there

02:40 – The difficult time in real estate helped mold
Alyssa

02:53 – “When you come in and the market is low, you
know, sometimes you’re having conversations with people that
really aren’t easy conversations to have”

03:20 – Some new real estate agents come into the
business cold and are thrown to the consumers

03:48 – Alyssa’s experience, in 2010, made her
comfortable with helping her clients

03:59 – Alyssa learned quickly that she does NOT have all
the answers



04:53 – Alyssa’s crazy story is one of the first deals she
ever had in real estate

04:58 – This was when Alyssa was not listing properties,
but helping buyers

05:01 – Alyssa’s team leader had a hot listing at that
time

05:11 – The seller’s daughter and her boyfriend were
looking for a condo

05:19 – Alyssa had never shown a property and her team
leader told her to just call if she needed help

05:38 – The couple and Alyssa went to visit a condo with
a rooftop deck

05:46 – They went into the unit, Alyssa left the keys in
the unit, and went to the rooftop deck when a thunderstorm
suddenly hit

06:00 – The boyfriend shut the door behind him

06:07 – Luckily, the seller had the windows slightly open

06:31 – Alyssa ended up cutting the screen so they could
get inside

06:50 – Alyssa now will never leave the keys anywhere



06:58 – A broken screen is less of a liability than having
people struck by lightning

07:38 – All the crazy shit that happens in real estate
teaches us the lesson of what NOT to do

08:03 – The couple didn’t buy the condo

08:42 – Alyssa believes the seller was turned off by the
automatic lock in the unit

08:50 – Leigh believes that any realtor who has shown a
potential buyer their client’s home has locked themselves out or
in of their client’s unit

09:16 – Fights among sellers, buyers and agents are becoming
more common

10:08 – Alyssa learned about finding your voice in whatever
communication method that works

10:18 – Alyssa tells her agents that they need to be
comfortable talking with buyers, sellers and co-agents

11:20 – There’s an issue in the industry of people emailing
rather than calling

12:02 – Alyssa’s mom would tell her that there’s an occasion
to call, an occasion to write, and an occasion to see someone
face-to-face

12:25 – Put yourself into the consumer’s shoes

13:23 – Don’t email in instances where there are questions
that need to be answered

13:30 – You’ve got to provide an opportunity for a
back-and-forth and an opportunity to answer their questions



14:04 – Alyssa would recommend certain agents, depending on
the area

14:21 – Reach Alyssa through her email and Twitter

15:26 – Tweet Leigh Brown for your very own crazy story in
real estate

3 Key Points Any terrible experience in real estate is an
opportunity to learn what NOT to do. Even when the market is slow
in real estate, there is still much to learn as an agent. Use your
discretion when it comes to the RIGHT form of communication—does
this instance require a phone call, an email, or face-to-face
interaction? Credits

Audio Production by Chris Mottram

Show Notes provided by Mallard Creatives

Cover Design by Two Minds Design

Original Music by Rimsky Music