Shannon Register - Crazy Sh*t In Real Estate with Leigh Brown - Episode #147

Who wants to go fishing? Not Shannon Register, a REALTOR and
broker of 25 years in the Houston metro area! From a signed
contract that no one noticed was $20,000 off to a surprise
dog-attack that caused her to drop her client’s keys into the
deep end of their pool, Shannon has seen her fair share of real
estate craziness. Listen in to find out how Shannon managed to
fish out the keys and what she learned from the messy $20,000
mistake.


Please subscribe to this podcast in iTunes or in the Podcasts App
on your phone. Never miss a beat from Leigh by visiting
leighbrown.com.


Time Stamped Show Notes:


00:45 – Introducing Shannon, a REALTOR of 15 years in the
Houston area with three independent brokerage offices and 50
agents

01:44 – She is an educator for consumers with her radio show

02:30 – Shannon’s CSIRE story

02:44 – She has seen agents make rookie mistakes on both
sides

03:03 – An agent wrote the wrong sale price on a contract and
it wasn’t caught until the lender noticed the mistake; all
parties had already signed the contract

04:15 – The seller had multiple offers, they chose that one
because it was $20,000 more than the other offers that had been
made; the consumer didn’t understand the rules

05:20 – It was signed electronically and auto-calculated; it
was a learning curve for everyone and a big issue

06:00 – Anyone could’ve made the mistake because of the way
we do everything digitally now; people still need to review and
understand what they’re signing

06:30 – Insurance had to pony up and fix it; it was a
complicated fix that required renegotiation

07:20 – The importance of reading what you sign

07:45 – These mistakes aren’t typically done with bad intent;
realtors just want to hustle and get their client into their home

08:04 – A broker wouldn’t know if there was a mistake if they
don’t know the offer

08:30 – How Shannon makes sure this never happens again

08:37 – She makes sure everyone reads what they’re signing
and only uses digital signatures when she must

09:16 – Another CSIRE story

09:24 – As she was about to lock the door to a seller’s
house, a little dog ran up behind her, startled her, and she
dropped the house keys into the deep end of the pool

10:15 – She needed to get the house locked up; so, she sent
one of her kids to fish the keys out of the pool

11:15 – What she has learned

11:30 – Have a spare set of keys and put them in a purse or
bag if you tend to drop or throw things when startled

12:40 – The one thing the public should ask before signing an
agreement with a realtor

12:51 – “Are you committed to getting this done for me in my
timeframe?”

13:50 – How to get in contact with Shannon and her brokerage

Website: RREA.com

Phone number: (281)288-3500

Radio Show: HoustonRealEstateRadio.com



3 Key Points


As an agent, double-check your work – even if you do it
digitally!

Consumers: Read everything!

Have a hide-a-key or an accessible spare set if you’ve got an
agent listing your house.



Credits


Audio Production by Chris Mottram

Show Notes provided by Melissa Valder