Sarah Gustafson - Crazy Sh*t In Real Estate with Leigh Brown - Episode #150

Is it raining men? Nope, but it is raining inside! Sarah
Gustafson, a REALTOR of 10 years in Holden, MA, opened the door
to a beautiful home she was showing to clients just to find it
was...raining? Not only that, but the listing agent called
shortly thereafter to find out if her clients were still
interested in the house! Um, no thank you! Listen in to find out
why you must know where your water main is, and how she protected
her clients from buying a potentially hazardous home. 


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Time Stamped Show Notes:


00:45 – Introducing Sarah; a Holden, Massachusetts REALTOR of
10 years and introvert who used to manage trade shows for
companies

03:30 – Sarah’s CSIRE story

03:40 – She was showing a house to clients in the wintertime
in the down market; many foreclosed homes were vacant in the
winter

04:00 – She noticed a stream of water coming from the garage;
she had a feeling the pipes had broken in the house

04:40 – They opened the door from the garage to the house and
water was pouring from the second floor to the first floor; a kid
asked, “Why is it raining in the house?”

05:22 – She called the listing agent and she asked, “What do
we do?”

05:40 – Sarah told her what to do and she had no idea what
Sarah was talking about

06:15 – Afterwards, she called back and asked Sarah if her
clients were interested in the house; Sarah wanted to know when
the rehab/renovation would be complete

06:42 – She said the sellers had taken care of it but that
was impossible with the amount of damage that was incurred

07:00 – Sarah said she’d never show or recommend the house;
she would disclose the flood to anyone who asked

05:55 – The lessons

06:00 – Agents and homeowners: Know where your water main is

07:55 – Realtors need to be honest and transparent

08:30 – There would be a liability issue if mold grows in
that house because it was incorrectly repaired

09:00 – A professional rehabilitation is required when a home
floods

09:35 – As a realtor, you need to disclose everything

10:30 – Sarah’s biggest surprise when working with REALTORS

10:40 – How much it has helped her grow personally and
professionally compared to a corporate environment

11:08 – The association world taught her that she is an
introvert; she learned how to work with extroverts and manage her
own alone time

11:36 – Introverts do well when they’re out, but need to
recharge alone

11:55 – Her leadership journey has included learning how to
deal with different people with different personalities

12:45 – How to contact Sarah

13:00 – SaraGRealtor.com



3 Key Points


Know where your water main is!

Be honest and transparent about every property.

Volunteer to grow and learn more about yourself 



Credits


Audio Production by Chris Mottram

Show Notes provided by Melissa Valder