LeAnne Long - Crazy Sh*t In Real Estate with Leigh Brown - Episode #156

LeAnne Long knows when enough is enough! LeAnne, a broker, owner,
and REALTOR of 22 years, walked away from the closing table when
a client was being a jerk– which turned out to be a good move.
The client checked himself, signed, and now he and LeAnne are
buds. Listen in to find out why it’s important to be strong and
assertive for your clients and yourself.


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Time Stamped Show Notes:


00:40 – Introducing LeAnne, a broker, owner, and REALTOR of
22 years with RE/MAX around Atlanta out of Conyers, Georgia

03:05 – The importance of respect and asking the right
questions right off the bat



03:20 – Ethics in real estate is LeAnne’s biggest pet peeve;
late calls, last minute showings, people no knowing their clients
are a few examples

05:30 – People want instant gratification; LeAnne handles it
be keeping it light, funny, and friendly

06:40 – She helps clients understand the seriousness of the
transaction so no one wastes time



07:40 – LeAnne’s CSIRE story



07:45 – At the closing table, a client from New York was
being a jerk; he kept wanting more and more after agreements had
already been made

08:25 – She took everything off the table, said they weren’t
doing it, and left the room; the commission was about $20,000 for
her and the other agent

08:50 – He was shocked and LeAnne said she’d rather someone
else get the house who wants it

09:30 – The man chased her to the parking lot and they closed
the deal; now they’re friends



11:11 – Lessons from LeAnne’s story



11:15 – Stand up for yourself and your clients; be respectful
of others and their personal time

11:20 – Always have information on your client; it’s unsafe
not to

12:10 – If a client is put off by questions before showings,
explain that if it were their wife or daughter they’d want the
same precautions for them

13:04 – Sometimes you must be strong and assertive

13:40 – How to contact LeAnne: online, on her website
leannelong.com, by email, or by phone at (770)922-4222



3 Key Points
Ask the right questions while keeping it light and friendly. Be
safe and uphold policies that make it so agents are safe with
clients. Being strong and assertive – in a good way.

Credits


Audio Production by Chris Mottram

Show Notes provided by Melissa Valder