243 - Don’t Forget to Flush, People! with Nick Kyte

Don’t forget to flush, people! Nick Kyte, an 8-year agent in the
Ottawa, Canada area, stumbled across an unwelcomed guest when
taking his clients through a walk-through. Listen in to hear why
Nick now carries around a backpack of cleaning supplies — and
learn why kindness, cleanliness, and emotional resilience will
never go out of style. 


Please subscribe to this podcast in iTunes or in the Podcasts App
on your phone, and never miss a beat from Leigh by visiting
https://leighbrown.com. If you’re tired of doing real estate
alone, enroll in  Leigh Brown University and be sure to use
your special “CSIRE” discount code at checkout for $10 off your
subscription.





01:00 - Introducing Nick, an agent of 8 years in the
greater Ottawa, Canada area

02:00 - Before real estate, he worked for the federal
government and for a hospital in the HR department/labor
relations

03:30 - The overlap between HR and real estate

03:35 - Your day to day is never the same, the pros and
cons change daily, emotions change, and situations can change
quickly, too

05:45 - On keeping a buyer focused on the prize

05:50 - Everyone’s different but must stay motivated; if
the timing isn’t right, take a break 

06:30 - Everyone’s going through the same thing; we’re
going through it together 

08:40 - Nick’s CSIRE story

09:35 - He was showing property and arrived a bit early;
he wanted to ensure the sellers or another agent wasn’t
inside

10:00 - The door opened and he fell almost two steps; the
man came to the door just in his underwear and it was
freezing

10:35 - He told his clients and was laughing; they waited
until the man was ready and came back for the showing

11:40 - The house wasn’t the right fit 

12:00 - Another CSIRE story

12:05 - He was showing a property late last year and was
limited to 30 minutes and only the two buyers that would be
on the title 

12:40 - He rang the doorbell and was met by the agent at
the time; they said they’d be done in a minute

13:00 - He went in COVID-compliant, went into the
bathroom to turn on the light, and there was a poop in the
toilet

13:45 - Flush, people! 

14:00 - Lessons

13:40 - He carries around cleaning supplies so he is
prepared

16:00 - Another CSIRE story

16:05 - He was inside a gorgeous house, and his client
said he thought someone was outside; in the back patio
peeking in was a man, wife, and a mother

17:00 - They kept looking around and the people kept
peering in through the windows; it impacted the way the home
was perceived

19:20 - There’s what we control and what others do

19:30 - You can have a process with clients 

20:15 - Let your REALTOR help you manage emotions, clean
up after yourself, and be kind when you’re receiving help

20:30 - How to reach Nick: his website, Facebook,
Instagram, and YouTube



3 Key Points


1.) Know when to take a break.


2.) Stay motivated. 


3.) Don’t forget to flush (and wash your hands)!