How to “Operationalize” Empathy in the Workplace ft. Minter Dial Purposeful Empathy Hosted by Anita Nowak

Watch this episode if you believe empathy has an important role
to play in business.





Minter Dial is the author of Heartificial Empathy, a book that
explores AI, business, and "empathic machines." In this episode,
he describes four personal empathy practices and explains how to
operationalize empathy in the workplace. He also shares a vivid
story about empathic communication with his team in New York
City, on the heels of 9/11.





00:00 Introduction


00:27 About Minter Dial


01:17 Minter's definition of empathy


02:28 Minter's four empathy practices


05:52 Why is it important to practice self-empathy?


10:16 Why Minter loves "Green Conversations”


12:48 Why and how to promote empathy in the workplace


16:25 How does Minter help workplaces operationalize empathy?


20:00 Minter describes how empathy played out on 9/11 in New York


23:38 Minter’s thoughts about empathic machines and AI


26:33 Is Minter hopeful about the future of empathy?


28:44 Minter’s Purposeful Empathy Story





CONNECT WITH MINTER


Website https://minterdial.com/


LinkedIn https://www.linkedin.com/in/minterdial/


Instagram https://www.instagram.com/mdial/


Twitter https://www.twitter.com/mdial/


Facebook https://www.facebook.com/minterdial


Youtube Channel https://www.youtube.com/c/MinterDial/


Speaker reel https://youtu.be/JFQNpBsrgjw





CONNECT WITH ANITA


Email purposefulempathy@gmail.com


Website https://www.anitanowak.com/


LinkedIn www.linkedin.com/in/anitanowak


Instagram https://tinyurl.com/anitanowakinstagram


Twitter https://twitter.com/anitanowak21


Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook


Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity


Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast





This episode was brought to you by Grand Heron International


REACH THEM AT


Website www.grandheroninternational.ca; www.coachingonsite.ca;
www.ghi.coach


LinkedIn
https://www.linkedin.com/company/grand-heron-international/


Facebook https://www.facebook.com/grandheroninternational/


Instagram @Grand_Heron_International


Twitter @GrandHeronIntl


  https://twitter.com/GrandHeronIntl





To watch the video with subtitles:
https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A





Video Edited by David Tsvariani