5 Steps to Empathy that Foster Connection ft. Rob Volpe Purposeful Empathy Hosted by Anita Nowak

Watch this episode to learn a 5-step method to empathy that helps
foster a sense of belonging and inclusion.


Rob Volpe is the CEO of Ignite 360, a consumer insight and
strategy firm, an empathy activist and author of Tell Me More
About That: Solving the Empathy Crisis One Conversation at a
Time, a book that argues a decline in empathy is hurting our
society. In this episode, he describes his five steps to empathy
that allow us to better understand one another.





00:00 Introduction


00:28 About Rob Volpe


01:26 Rob's five steps to empathy


03:58 Step 1: Dismantling judgment and Rob’s visit to the annual
NRA gun show


12:36 Step 2: Asking open-ended questions and avoiding “Why?”
which puts people on the defensive


15:33 Step 3: Active listening and unpacking what’s really going
on


18:33 Step 4: Integrating into your understanding = making room
in your head to accept that there are other views


20:19 Step 5: Using "solution imagination"


24:34 Why Rob’s book is written for everybody


25:29 How Rob began using empathy as a survival skill


29:55 Does empathy have any limits?


32:01 Rob's mission to bring more empathy into the world


32:49 Rob’s Purposeful Empathy Story





CONNECT WITH ROB


Website: https://www.ignite-360.com/book


LinkedIn: https://www.linkedin.com/in/rmvolpe/


Instagram: @empathy_activist
https://www.instagram.com/empathy_activist/





CONNECT WITH ANITA


Email purposefulempathy@gmail.com


Website https://www.anitanowak.com/


LinkedIn www.linkedin.com/in/anitanowak


Instagram https://tinyurl.com/anitanowakinstagram


Twitter https://twitter.com/anitanowak21


Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook


Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity


Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast


This episode was brought to you by Grand Heron International





REACH THEM AT


Website www.grandheroninternational.ca; www.coachingonsite.ca;
www.ghi.coach


LinkedIn
https://www.linkedin.com/company/grand-heron-international/


Facebook https://www.facebook.com/grandheroninternational/


Instagram @Grand_Heron_International


Twitter @GrandHeronIntl


  https://twitter.com/GrandHeronIntl





To watch the video with subtitles:
https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A





Video Edited by David Tsvariani