Episode 10: Why Leaders Must Cultivate an Empathic Mindset If they Want their Organizations to Thrive ft. Maria Ross Purposeful Empathy Hosted by Anita Nowak

Watch this episode to understand the business case for empathy.





Maria Ross is the author of The Empathy Edge, a book that
explores why businesses should cultivate empathy and how empathic
leadership foster more productivity and loyalty. In this episode,
she discusses the advantages of running an  empathic
business and why organizations must avoid "empathy-washing."





00:00 Introduction


00:27 About Maria Ross


01:07 What led Maria to empathy?


04:20 The business case for empathy


07:44 How can companies become more empathic?


10:09 Why empathy is a must-have for Millennials and Gen-Z


12:24 What are the traits of an empathic leader?


15:43 What is “empathy-washing” and why is it fatal for business?


18:02 A quote from The Edge of Empathy about empathy in virtual
workplaces


18:33 Why is empathy important for remote work and hybrid
workplaces?


21:42 Maria’s tips to foster connection in virtual workplaces


24:25 How Maria's experience with empathy changed during the
pandemic


27:41 Maria Ross' Purposeful Empathy Story





CONNECT WITH MARIA


​​Linkedin: https://www.linkedin.com/in/mariajross


Website: https://red-slice.com/





CONNECT WITH ANITA


Email purposefulempathy@gmail.com


Website https://www.anitanowak.com/


LinkedIn www.linkedin.com/in/anitanowak


Instagram https://tinyurl.com/anitanowakinstagram


Twitter https://twitter.com/anitanowak21


Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook


Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity


Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast





This episode was brought to you by Grand Heron International


REACH THEM AT


Website www.grandheroninternational.ca; www.coachingonsite.ca;
www.ghi.coach


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To watch the video with subtitles:
https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A





Video Edited by David Tsvariani